ACCC Statement on Excess Data Charges and Smartphones
The ACCC yesterday issued a warning to consumers that smartphones like the iPhone 3G will facilitate and encourage the downloading of much higher volumes of data than was the case with mobile phones. This can mean significant costs if their data allocations are exceeded.
The ACCC has written to carriers asking them what they intent to do about the issue and what information they will provide to their customers.
In the statement they also encourage consumers to check all fees and charges before signing a contract and in particular the excess data usage fees.In addition, consumers should check what facilities are available to monitor data usage such as web based usage monitoring, alerts through SMS and data usage meters on handsets.
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