High Speed Internet Access (HSIA): Mobile Internet

The 5 biggest technology trends for the hospitality industry:

1. Customer Relationship Management (CRM) tools will avoid the “20 questions” at check-in by storing guest preferences at the hotel chain level and making them available to individual properties

2. In-room systems that combine TV, movies, music, and much more

3. Locator bracelets that also incorporate a cashless payment system

4. Integrated back-office systems so the guest gets one bill with all transactions in a timely manner

5. Pro-active IT systems so that potential problems are fixed quickly

Read the full report from Hotel Tech Resource

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